- 044-24335704
- muthumeena51@gmail.com
Our Services
Stock Management
- Stock receipt, Dedusting and arranging in Pallets in an organised manner.
- The stocks are moved to the warehouse through lift.
- Product wise, Batch wise Storage done with separators / Colour codification.
- Weekly stock count done and record maintained.
- Near Expiry / Quarantine / Sample.
- Stocks stored separately.
- FEFO strictly maintained.
Billing / Dispatching
- All orders received along with payment invoiced on the same day.
- Billing done on FEFO basis.
- Non availability of stocks informed to concerned marketing and distribution department promptly.
- Timely billing of pending orders whenever payment is available.
- Dispatches done on the same day of billing.
- Deliveries are strictly monitored till it reaches the customer.
Adherence to Ethics & Compliance
- High emphasis on Cold chain management with regards to storage and packing
- Handling / dispatching of Cold chain/ vaccine followed 100% as per SOP.
- All preventive maintenance monitored and followed as per SOP.
- Periodic training of staff to ensure smooth operations.
- Quality and Commercial compliance are adhered to strictly.
- 100% Regulatory and Statutory Compliance.
- No Child labour.
Separation of Gel Packs / Coolants Date Wise to Ensure.
Housekeeping and GMP
- Cleaning of warehouse, office and other areas twice daily.
- Housekeeping & GMP are monitored / verified and recorded.
- Rat trap / Glue pads checked daily and replaced whenever necessary.
- Weekly stock count done and record maintained..
- Pesticide sprayed outside warehouse periodically and monitored.
- Insectecutor are installed to restrict pests.
- Proper documentation is maintained.
- CCTV is installed at the warehouse.
- Temperature mapping is done yearly and records maintained.
- Quality SOP and Commercial Compliance are strictly followed.
- Regulatory and Statutory requirement are followed strictly.
- Usage of Plastic pallets and stocks are stacked in a neat manner adhering to 7”ft height and ½ ft away from wall.
- Orientation Training given to new recruits and Refresher Training given to all employees on a yearly basis.
Financial / Operations Efficiency
- All orders received along with payment invoiced on the same day.
- Collection details sent to HO on a daily basis.
- RTGS details sent to HO on a daily basis.
- Running Outstanding report on a weekly basis and matching unadjusted credits / debits.
- Account statements are sent to distributors periodically.
- Timely claim settlement.
Consumer Delight
- Express service to customers irrespective of time day.
- Once an urgent order cater to a patient was received and we ensured to deliver the stocks within one hour.
- A few similar instances have happened on Sundays and eve of holidays as well.
- All queries raised by sales team are attended and resolved within a short time.
- We visit our stockist frequently and take feedbacks.
- Customer Complaint Register maintained.
Development / Innovation
- Our expertise handling cold chain products have resulted other companies reaching out to handle cold chain hub activities/CFA operations.
- SMS alerts are received in case of any temperature variations and action taken immediately.
- There is zero excursions which is possible due to efficient and trained staff.
- All signages are also interpreted in local language for the understanding of all the staff members.
Fulfilment of Environment, Health & Safety (EHS) Norms
- First Aid equipments, gloves and footwear provided to staff towards preventive healthcare.
- Organised waste management and disposal of waste paper, boxes, straps, etc...
- Rejected / expired goods kept in a separate room and incinerated periodically in the presence of MSD officials in a Government approved Incineration Site.
Warehouse Management
Movement of Stocks
Using Hydraulic Trolley to Lift Pallets / Stocks.
Lift of Moving Stock Between Floors.
Inventory Management
Adequate Space Between Wall and Stock.
Keeping Rejected Goods Under Lock & Key.
Neat Stacking of Stock With Name Boards.
Cold Chain Packing of Vaccines
Cold Room.
Cold Chain Packing.
Cold Chain Packing.
Safety Posters in Local Language
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